This company is a joke!!!! make sure to sign the first quote you get from this company, apparently jobs increase $5000 after 2 weeks of original quote so unprofessional!!!
Not impressed with their customer service. I understand that this is a busy time but they were bad to deal with for service work. Multiple calls and emails with no response and when I did get a response it was rude and demanded money up front. In the end I had to call another company to have my roof repaired.Do yourself a favour and dont hire this company
We had some water at our home after a recent storm. Water came in through the roof into our garage as well as a second floor window through the flashings. As a result, we incurred significant water damage to the drywall in our garage as well as water damage on ceiling and walls on the first floor of our home. We contacted our insurance company who sent our adjusters to inspect damage. In their inspection, they found hole in the roof of our garage which, according to them, Complete Roofing had shingled right over. They went on to tell me that, this is where the water had come in that had caused much of the damage. In addition, they found; the flashing on the second story widow was not nailed down properly nor was the caulking installed appropriately. As a result, all the insurance claims were denied with the cost of repair falling completely to me. I did email Complete Roofing and eventually, a company executive responded and assured me he would send out one of roof techs to have a look. After waiting for some time, I sent four more emails and left numerous voice messages to the executive contact. I still havent seen the roofing tech nor have any of my messages been responded to. As a result, I am frustrated and will go ahead with the repairs on my own however, I thought it only fair, I alert other consumers to Complete Roofings apparent lack of customer service or willingness to follow up. Based on my experience, I would certainly not recommend this company to anyone. Their quality of workmanship is substandard. This is not my opinion it is the position of the two roofing companies who performed the quotes for the insurance company. Consumer beware.
Complete Roofing replaced our aging roof in 2017. Their quote was competitive and they completed the job on time and on budget. Their crew was very neat and tidied up the property each and every day. They even fixed an eaves issue we were having at no extra cost while they were on the roof. Very satisfied with the work and would use again.
Excellent experience from the quoting process right to finished product. They use high quality roofing materials and their workers were very professional. Also the communication on the project was excellent. Highly recommended.
Complete Roofing is a Canadian Roofing Contractor based in Burlington, Newfoundland and Labrador. Complete Roofing is located at 1312 Dundas St, Burlington, ON L7R 3X4, Canada.
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