I would give 0 stars if I could. It seems that one of the main vets that works here likes to rip loyal customers off when you are least aware of it. What I was charged was 2 times more of what other vets would have charged for the same service. Not to mention follow-ups at other vets would have been a courtesy visit with no charges but this vet will nickle and dime you for every single little thing. It is truly a breach of trust. They are polite and nice upfront but watch what they charge and not charge you for when you are least aware of it. I am sure I am not the only one who has had this issue with this vet and more will voice out so that others are aware of it.
Most vets and their staff are nice, friendly and helpful. We have had cats and dogs for 25 years and have dealt with 2 different clinics. Just lately we have had a few visits to Nelson Animal Hospital on Guelph Line. It started out mostly to do with location. However, everything about the staff and care has been outstanding.The doctors are amazing ! I cannot give enough positive feedback about the entire group! Everyone truly cared and went out of their way to give their time, help and love to our pet.
The staff were all amazing it was a very difficult time for us having to put our 12 year old collie Elsie to sleep. They were very kind and caring and did not rush us at all. I never really got the chance to thank them all because I was too upset. But I really appreciated everything they did for us.
Thank you so much for your help. A vet office with a heart and compassion :)
They are an awesome bunch of people devoted to caring for your fur babies.
Nelson Animal Hospital is a Canadian Veterinary Care based in Burlington, Newfoundland and Labrador. Nelson Animal Hospital is located at 2400 Guelph Line, Burlington, ON L7P 4M7, Canada.
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