A friend had her wedding set up to book through this service, cannot stress enough how awful the service was. Plus it was significantly cheaper to book separately.
We booked our first family vacation with Dana from Romantic Planet Vacations to Rio Hato, Panama. Not only was she knowledgable, friendly and cost savvy, she went above and beyond in preparing us for a vacation with our 8 month old. She provided us with information and flying packages that would benefit our needs, contacting the hotel with requests (or advising us on what to ask once we got there). Dana and Romantic Planet Vacations were simple to contact, navigate and provided us with everything we needed to feel confident with our trip.
If I could give 0 stars I would. My wife and I were unfortunate to put down a deposit for a destination wedding for our friends. They cancelled their wedding, and therefore we would have lost our deposits (as well as at least 6 other guests). My wife was dealing with "Anita", and after calling her to get some help resolving our problem, she was dismissive and unhelpful. We were given the option of transferring our booking only if we gave another deposit! And this was with just 3 days notice via email. The groom is a friend of mine, and he didn't even know about such an email when I spoke to him!My suggestion is completely avoid this service, especially if you may need to adjust dates/bookings as they will not help and they will already have your deposit and don't care.
We booked our wedding to Punta Cana with Romantic Planet Vacations and brought our closest friends and family. The wedding was exceptional and the trip was fun for all. The owner of the agency made sure we were well looked after. They really seem to care about their clients. Planning a wedding is obviously a very stressful time and Romantic Planet Vacations helped us every step of the way in answering our questions to ensure for a fantastic trip. I was very pleased utilizing their support and I'd highly recommend using Romantic Planet Vacations to anyone planning a destination wedding.
Bruna was extremely helpful during the whole process, would highly recommend Planet Vacations and will use their services again.
Romantic Planet Vacations is a Canadian Travel Agency based in Burlington, Newfoundland and Labrador. Romantic Planet Vacations is located at 2108 Old Lakeshore Rd, Burlington, ON L7R 1A3, Canada.
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