April 4, 2018, my piano fell off the ramp which wasnt secure in front of several witnesses. Damaged and left in storage by the owner. THREE months later nothing done. Doesnt want his premiums to go up. Thats why we have insurance! I need my piano back! Its my livelihood. A single mom who needs her piano for work!
Received an in-home quote. Price was higher than all other quotes we received but the owner said for me to call him back once we finished reviewing quotes and he would see if there was any way he could compete with the other quotes we received. He seemed nice and knowledgeable so we thought we would honour his ask/recommendation. I called him twice and left two voice mails. Never received a return phone call. Imagine if we were trying to call him during our move or afterwards and an item was damaged?! Not good business practice to not return prospective clients phone calls. We were very turned off by this. Lost all confidence in this company. We hired another moving company and will never consider this company again in the future.UPDATE: Received a call today from this companys head office about my review. The woman I spoke with asked me how I could leave a review when I didnt use this company. She went on to condemn me for this and told me it wasnt fair. She was extremely rude and condescending in my opinion.
The guys were all awesome and worked hard!! Very friendly and professional! Took great care of our items (wrapped everything as it was raining) and hustled to meet a time crunch I had :)We have moved MANY times and always use professional movers...due to our last move that went horribly wrong with a different company we were looking for a new company! And very thankful we found YOU MOVE ME as they are the best out of of all all 8 moves!! Thanks soooo Much you guys Rock! And the plant in a mug was the icing on the cake! Great customer service!
Understaffed and Poor Follow UpWe had You Move Me do our move from Burlington, ON to Waterloo, ON. They were short staffed to move our 5,000 sq. Foot home and didnt have enough space in the trucks which caused them to jam in furniture and cause damage and breakage. They completely broke my sons desk. Once they got to Waterloo to unpack they were so tired they were hitting furniture against door frames and mouldings. We followed up numerous times with this Company. Its Franchised and everything roles back to Jimmy who has yet to get us a resolution to these problems almost 3 months later. Also the "wardrobe boxes" they provided (part of their value add) were soaking wet and dirty because someone left the truck open all night to move our clean clothes.... nice touch. We should have paid more and got a reliable company who wouldve treated our house and belongings with more respect. If youre thinking of hiring these guys RUN, run fast and run far away!
You Move Me helped to move a large household with lots of content in an extremely professional way. They were timely, cheerful, fast (wow I am still impressed how easily they moved our super heavy treadmill) and careful. They loaded two trucks - and when unloaded they carefully placed everything (and some items we gave a wrong location for - so they moved those). When they left all was clean (no dinged walls, no broken items). We used other movers before (and looked at 4 others this time): in the future it is only You Move Me for us!
You Move Me GTA West is a Canadian Moving Company based in Burlington, Newfoundland and Labrador. You Move Me GTA West is located at 4305 Fairview St, Burlington, ON L7L 2A4, Canada.
Please contact with You Move Me GTA West using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find You Move Me GTA West opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
You Might Also Consider